Contact: Jenny Heumann, (202) 249-6520
WASHINGTON, D.C. (Sept. 27, 2011)
-the world's foremost emergency call center that provides immediate critical response information during incidents involving chemicals, hazardous materials and dangerous goods-was recognized as a recipient of the 2011 "Overall Excellence" Award from Protech Associates for its innovative use of technology to meet its customers' needs.
A service of the American Chemistry Council (ACC), CHEMTREC is a round-the-clock public service hotline available to fire fighters, law enforcement officials and other personnel who are the first responders in emergency situations. With links to the largest on-call network of chemical and hazardous material experts in the world and more than four million accessible Materials Safety Data Sheets, CHEMTREC provides crucial assistance during incidents ranging from minor to critical.
When CHEMTREC relocated its offices at the end of 2010, continued maintenance and availability of its emergency response technology services was imperative to ensuring that emergency responders around the world would be able to receive immediate response information for incidents involving hazardous materials and dangerous goods.
"What made our partnership work so well from the start was our shared desire and commitment to ensuring that CHEMTREC's critical services were not interrupted during its relocation, as this organization truly needs technology available 24/7 to save lives," said Protech CEO Brian Bruffey.
"For CHEMTREC, uninterrupted access to our information and communications systems is vital to our mission, which is why it was so important that our essential services were available at all times during our move," said Erika Palfrey, CHEMTREC's Senior Director of Technical Resources & Information Management. "We are honored by this recognition from Protech, and by working together, we were able to ensure a seamless transition of services to meet the needs of our customers."
Protech Associates, Inc. develops and implements association management software applications exclusively for the member-based community. The Wow! Awards recognize and honor Protech customers that have achieved outstanding growth and success through the implementation and use of Protech Business Solutions.
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