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  • Press Release

CHEMTREC® Hires Senior Director Of Operations To Support Expansion Of Emergency Response Services

Michelle Thiell

WASHINGTON — CHEMTREC, the leading provider of emergency response guidance for incidents involving hazardous materials, is pleased to introduce Jon Starling as its new Senior Director of Operations. In this role, Starling will spearhead an enhanced operations department, aligning with CHEMTREC's broadening range of services across the hazardous materials and dangerous goods value chain.

With over 35 years of distinguished service in fire and emergency medical services, hazardous materials response, operation center management, emergency management, and training, Starling brings a wealth of experience and expertise to his new role at CHEMTREC.

"CHEMTREC is aggressively expanding the scope and scale of services along the entire dangerous goods value chain," said Andrew H. LaVanway, Chief Executive of CHEMTREC. "Chief Starling brings strong Emergency Operations Center experience, but also adds an extensive background in emergency response and hazmat incident management."

Prior to joining CHEMTREC, Starling served the U.S. Senate Sergeant at Arms as a Deputy Assistant Sergeant at Arms, where he was responsible for overseeing emergency preparedness and continuity of operations programs. His tenure at the Senate was marked by his instrumental role in establishing the Senate Operations Center and enhancing physical security and threat management.

Before his time in the Senate, Starling dedicated 18 years to the Department of Defense, where he held various leadership positions overseeing operations centers, coordinating hazardous materials and CBRNE response operations, and managing emergency management/continuity of operations programs.

Starling has also served over 35 years in career and volunteer fire and emergency medical services positions and is a certified chief fire officer and fire instructor.

"I am honored to join the CHEMTREC team and contribute to its mission of promoting safety and environmental stewardship in the transportation and handling of hazardous materials," said Starling. "I look forward to leveraging my experience and expertise to further enhance CHEMTREC's operational capabilities and support its commitment to safety."

In his new role, Starling will oversee CHEMTREC's operations, safeguarding the highest standards of safety, efficiency, and responsiveness in providing emergency response services to customers worldwide.

For more than half a century, CHEMTREC has offered 24/7 telephone support for emergency response information. With Starling’s expertise, CHEMTREC aims to broaden its emergency response capabilities to encompass cleanup and remediation services. He will also play a pivotal role in helping expand CHEMTREC’s Safety Data Sheet (SDS) Solutions and Incident Reporting service for carriers.


With over 50 years of experience, CHEMTREC’s world-leading call center operates on a 24-hour basis, seven days a week, providing emergency response information wherever hazardous materials are manufactured, stored, transported, or used. Operating globally, CHEMTREC has offices and partners in major regions and on-the-ground knowledge of local regulations, understanding of local nuances, and appreciation of cultural sensitivities. CHEMTREC offers a suite of services including emergency response, safety data sheet solutions, hazmat training, consulting solutions, incident reporting, and lithium battery compliance. CHEMTREC is proud to contribute to the practice of safe handling and transportation of hazardous materials throughout the supply chain. CHEMTREC, LLC is a wholly owned subsidiary of the American Chemistry Council, Inc. 

American Chemistry Council

The American Chemistry Council’s mission is to advocate for the people, policy, and products of chemistry that make the United States the global leader in innovation and manufacturing. To achieve this, we: Champion science-based policy solutions across all levels of government; Drive continuous performance improvement to protect employees and communities through Responsible Care®; Foster the development of sustainability practices throughout ACC member companies; and Communicate authentically with communities about challenges and solutions for a safer, healthier and more sustainable way of life. Our vision is a world made better by chemistry, where people live happier, healthier, and more prosperous lives, safely and sustainably—for generations to come.

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